At the end of the setup process, we give you full control of your website. You can make changes anytime, from anywhere.
We're always here to help and assist you. We understand that we must earn your business each and every month.
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Our clients have access to robust administration pages that allow them to control all aspects of their website and e-commerce services. During the setup process we help you become comfortable with the administration pages so you can easily make content changes and fill online orders. We provide online help for most of these functions, and we're never more than an email or phone call away.
Enterprise Content Management
We custom-built an advanced content management system to meet the unique needs of wineries. The following pages show how you can update information on a specific vintage of a wine.
Filling Online Orders
We make it easy for you to fill online orders. You can quickly print a packing list, an invoice, and a carrier shipping label, without retyping anything. The following page shows the details of an order that was received.
Monitoring the Site
You have the ability to monitor site traffic, orders received, abandoned shopping carts and use our Reporting Module and Customer Management tools. We also provide a website traffic statistics / analytics package, giving you more detailed analysis of your website traffic. The following page shows our Executive Dashboard, where you can view a summary of the traffic and orders, and can then drill-down into the details.
Customer Relationship Management
Our Enhanced Website Plan and Premier Bundle include CRM at no additional cost. Create customer notes to track communications, assign tasks, identify relationships between your customers, add custom fields to track additional data. Manage your existing customers and track prospective customers through your sales pipeline.
Become a part of the WineWeb family of wineries. Register for our services.