Administration Pages

Control

At the end of the setup process, we give you full control of your website. You can make changes anytime, from anywhere.

We're always here to help and assist you. We understand that we must earn your business each and every month.


 



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Our clients have access to robust administration pages that allow them to control all aspects of their website and e-commerce services. During the setup process we help you become comfortable with the administration pages so you can easily make content changes and fill online orders. We provide online help for most of these functions, and we're never more than an email or phone call away.

Enterprise Content Management

We custom-built an advanced content management system to meet the unique needs of wineries. The following pages show how you can update information on a specific vintage of a wine.

administrator page - vintage update

administrator page - vintage update


Filling Online Orders

We make it easy for you to fill online orders. You can quickly print a packing list, an invoice, and a carrier shipping label, without retyping anything. The following page shows the details of an order that was received.

administrator page - order details


Monitoring the Site

You have the ability to monitor site traffic, orders received, abandoned shopping carts and use our Reporting Module and Customer Management tools. We also provide a website traffic statistics / analytics package, giving you more detailed analysis of your website traffic. The following page shows our Executive Dashboard, where you can view a summary of the traffic and orders, and can then drill-down into the details.

administrator page - executive dashboard


Customer Relationship Management

Our Enhanced Website Plan and Premier Bundle include CRM at no additional cost. Create customer notes to track communications, assign tasks, identify relationships between your customers, add custom fields to track additional data. Manage your existing customers and track prospective customers through your sales pipeline.

administrator page - customer management


Become a part of the WineWeb family of wineries. Register for our services.



Customer Quotes

"We looked at the competition and the price and performance of their system was a "no brainer" decision! Ron and the WineWeb team converted our old site in days and were always there as we upgraded to ecommerce."

- Walt Brooks
Amethyst Wines / Campion Wines
Napa, CA


"Before we launched on WineWeb, our site had no online order system and to make changes we had to rely on the sole family member who knows Web programming. Now any of us can update the site at any time from anywhere, and we are fully e-commerce capable, giving our customers a simple and efficient means to place orders. In the first 12 months we've seen a return on investment of more than 500%."

- Chris Thorpe and Edwin Richards
Adastra Wines
Carneros, Napa Valley, CA


"WineWeb customer support is excellent. When I've had questions or requested changes to my site, they get right on it."

- Stewart Johnson
Kendric Vineyards
San Anselmo, CA