Winery Point-of-Sale System
Take our point-of-sale system with you to tasting events and process customer orders on the spot.
All you need is a laptop (or mobile device) with an Internet connection. The POS system is integrated with your online products, inventory, club members, customers, shipping carriers and payment processor.
Integrated. Easy-to-use. Portable. Multi-location, multi-station.
WineWeb's Winery POS is Internet-based,
Our point-of-sale software system for wineries is a web-based system that allows you to take orders from your PC (or Mac / tablet / phone) wherever there is an Internet connection. This results in a lower cost of ownership than stand-alone POS systems. Think of it: a laptop in your tasting room is all you need to take onsite orders. You can also take a laptop or mobile device to tasting events and process orders on your smartphone or tablet device.
Take Orders for All Your Items. Sell wine, merchandise items, event reservations, gift certificates, winery tours/tastings and wine clubs. All your items (and inventory) are setup in one place so your website and POS are always in sync. Event reservations make use of our reservations system so the reservations are centrally recorded and event tickets can be printed immediately. You can specify items to sell in the tasting room that don't appear on your website.
Full Functionality. We leverage all the routines from our e-commerce software service for sales tax calculation, compliance checks, payment processing, carrier shipping costs, discount codes and promotions, and gift certificate redemption. We've also integrated the customer repository, so when you begin typing the customer name, it suggests matching customers, then pre-fills their information.
Additional features include ship and take-away items on the same order, multiple payment types and payments on one order, barcode scanning, driver's license scanning, electronic signature capture and inventory management.
If your operation functions like a bistro, with tables, glass pours and food items, then you can add ticket printers in the kitchen and bar areas, as well as restaurant-style tips processing. Our POS Order Taker component allows servers to take orders using their smartphone.
Offline Transactions. If your Internet connection goes down, you can continue to take orders and store these transactions locally on your computer. When the connection is restored, you can process payments and sync the orders to the server.
Easy-to-Use. We've created an easy-to-use interface that is simple for new and part-time tasting room staff. It's essentially just two intuitive screens. An order can be completed in as little as 3 mouse clicks.
Choose your Product View. Each user can specify how they want to select products. The product list view is efficient with collapsible panels by product group. The big button view is great on touch screens. The barcode scan view allows you to quickly scan items.
Sample Screen. The following screen shot shows the order summary page, allowing you to update the order and gather customer and payment information.
All in One Place. As our system controls the onsite (POS), wine club and online orders, the integration of products, inventory, customers, wine club members and orders is done. Now you can access and update any of your information anytime and anywhere.
Add the hardware you want. We don't sell specialized POS hardware that only works with our system. All you need to get started is a computer connected to the Internet. A simple setup can be a WiFi laptop with a cash box under the counter. With such a minimalist setup, you can email receipts and hand-key credit card numbers.
P.S. Why did we develop a POS system? Starting in 1995, we had developed an e-commerce system that accepts orders from customers, processes payments, calculates shipping costs, sales tax and discounts, manages inventory, checks compliance, and manages customer information. With all that functionality in place, the only thing remaining was to shift the perspective from the customer placing the order to the winery taking the order for the customer.
Now, after four versions of this service, we realize it was a bit more complicated than that, but you can now have a full-featured POS customized for a winery tasting room and integrated with all our other services.
At that time in 2008, we looked at other POS vendors and saw that most offered a stand-alone product, not connected to the Internet, and that was hard to integrate with an online store's products and customers. We also found it difficult to work with these vendors to integrate our product with their systems.
By keeping our focus as a browser-based POS service, as new hardware and technology are introduced, we can easily incorporate any new features into our service. Such was the case when tablet devices were introduced in 2010. The POS is now quite close to "run on anything, swipe cards on any device, print receipts from any device" service.