To assist you in making an informed decision, we've listed the main features of our winery point-of-sale system in a matrix, then compared that to a typical stand-alone POS system.
| |
Feature |
WineWeb
POS |
Typical
Stand-alone POS |
| Item Types That Can Be Processed |
| |
Wines |
Y |
Y |
| |
Merchandise |
Y |
Y |
| |
Wine Clubs |
Y |
Y |
| |
Online Gift Certificates |
Y |
|
| |
Events |
Y |
? |
| |
Tasting / Tour Fees |
Y |
Y |
| |
Miscellaneous Items not in system |
Y |
? |
| System Features |
| |
Multi-User with Individual Logins |
Y |
Y |
| |
Multiple Stations Allowed |
Y |
Y |
| |
Mixed Case Discounts, Wine Club Discounts |
Y |
Y |
| |
Discount / Promotion / Coupon Codes |
Y |
? |
| |
Sales Tax Calculation for Onsite Sales |
Y |
Y |
| |
Sales Tax Calculation for Shipped Orders |
Y |
? |
| |
Automatic Updates to Sales Tax Rates |
Y |
|
| |
Built-in Compliance Rules & Checks |
Y |
? |
| |
Real-time Shipping Rate Calculation from Carrier |
Y |
|
| |
Shipping Discounts |
Y |
? |
| |
Gift Certificate Redemption |
Y |
? |
| |
Support for Offsite Sales (Phone/Mail) |
Y |
? |
| |
Unit Can Be Easily Moved to Other Sales Locations |
Y |
|
| |
Unit Can Be Used for Other Winery Applications |
Y |
? |
| |
Unit Can Be Easily Replaced with Another PC |
Y |
|
| |
Allow Email List Sign-up During Sale |
Y |
? |
| |
Sales Receipt Can Be Emailed to Customer |
Y |
|
| |
Can combine ship and take-away items on order |
Y |
? |
| |
Multiple payment types, split payments on an order |
Y |
Y |
| |
View Customer History across POS, Online, Club |
Y |
? |
| |
Capture additional data fields for CRM |
Y |
? |
| |
Hold orders and complete later |
Y |
? |
| |
Capture orders locally if system is offline |
Y |
? |
| |
Sense customer from credit card swipe |
Y |
? |
| |
Can swipe club membership card |
Y |
? |
| |
Can swipe or scan driver's license |
Y |
? |
| |
Retrieve customer info by name or phone # |
Y |
? |
| Supported Devices |
| |
Credit Card Reader |
Y |
Y |
| |
Receipt Printer |
Y |
Y |
| |
Cash Drawer |
Y |
Y |
| |
Barcode Scanner |
Y |
Y |
| |
Barcode Printer |
Y |
? |
| |
Pole Display |
|
? |
| |
Touchscreen |
Y |
? |
| Integration
|
| |
Access to Customer Records |
Y |
Y |
| |
Access to Wine Club Members |
Y |
? |
| |
Access Gift Certificate Balance |
Y |
? |
| |
Common Customer Data with Online System |
Y |
|
| |
Common Wine Club Data with Online System |
Y |
|
| |
Common Product Data with Online System |
Y |
|
| |
Common Inventory Data with Online System |
Y |
|
| |
Integrated with Choice of Credit Card Processors |
Y |
? |
| |
Integrated with Event Reservation System |
Y |
|
| |
Data Import/Export Routines |
Y |
? |
| |
Support for Multiple & Saved Import/Export Formats |
Y |
? |
| |
Integrated with Online Age Verification Systems |
Y |
? |
| |
Integrated with QuickBooks |
Y |
? |
| |
Web Services Integration Provided |
Y |
|
| |
Integrated with Fulfillment Centers |
Y |
? |
| Technical
|
| |
Supports Windows, Mac OS, Linux Operating Systems |
Y |
|
| |
Database Located in Secure Environment |
Y |
|
| |
Automated Daily Database Backups |
Y |
? |
| |
Data Security per PCI Standards |
Y |
? |
| |
Automated Updates to System |
Y |
|
| |
Support for Multiple Brands of Peripheral Devices |
Y |
? |
| |
Can Run as a Desktop Application |
Y |
Y |
| |
Process orders on an iPhone or other mobile device |
Y |
|
| Other
|
| |
No-charge Phone Support |
Y |
? |
| |
No-charge Email Support |
Y |
? |
| |
Must purchase equipment from vendor |
N |
? |
| |
Annual Maintenance Fee |
N |
? |
| |
24 x 7 Network Monitoring |
Y |
|
| |
Redundant, fail-over servers |
Y |
? |
Notes: Touch screen support based on touch screen ability to support an Internet browser. Desktop application execution using Mozilla Prism or Google Chrome. Offline transactions based on browser support for HTML5 databases (Google Chrome and Apple Safari).
